Terms & Conditions

Effective Date: September 01, 2025
Website: www.Alaxafy.com
Category: Electronics and Gadgets
Contact Information:

1. Introduction

Welcome to Alaxafy.com, an online platform specializing in Electronics and Gadgets. By accessing, browsing, or making purchases on our website, you agree to abide by the following Terms & Conditions. These terms establish the rights and responsibilities of both Alaxafy.com (hereafter referred to as “we,” “our,” or “us”) and our valued customers (“you,” “your,” or “user”).

If you do not agree with these Terms & Conditions, you should discontinue using our website and refrain from making any purchases.

2. Eligibility

By using Alaxafy.com, you confirm that:

  1. You are at least 18 years of age, or you are using this website under the supervision of a parent or legal guardian.

  2. You are legally capable of entering into binding contracts.

  3. You will provide accurate, truthful, and complete information when required (such as during account creation, checkout, or inquiries).

We reserve the right to suspend or terminate access for users who provide false information or misuse our services.

3. Account Registration

To access certain features (such as order tracking, wishlist management, or faster checkout), you may be required to create an account. By registering, you agree to:

  • Provide accurate personal details including your name, address, phone number, and valid email.

  • Keep your login credentials confidential.

  • Notify us immediately of unauthorized access to your account.

We are not responsible for any loss or damages arising from unauthorized account use.

4. Products and Services

Alaxafy.com offers Electronic and Gadget products, including but not limited to smart devices, mobile accessories, audio equipment, wearable tech, and related items.

  • Product Descriptions: We strive to display accurate product descriptions, specifications, and images. However, slight variations in color, design, or packaging may occur due to screen differences, supplier updates, or manufacturing changes.

  • Availability: Products listed on our website are subject to availability. We reserve the right to modify, discontinue, or replace products without prior notice.

  • Pricing: All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise. Prices may change at any time without prior notice.

5. Orders and Acceptance

When you place an order on Alaxafy.com, you are making an offer to purchase. Order acceptance occurs only when:

  1. You receive an email confirmation of your order.

  2. Payment is successfully processed.

  3. The product is dispatched from our warehouse.

We reserve the right to reject or cancel orders due to:

  • Payment failure or verification issues.

  • Incorrect pricing or product information.

  • Stock unavailability.

  • Suspicion of fraudulent activity.

In such cases, we will notify you promptly and issue a refund if applicable.

6. Payment Terms

We accept payments via secure gateways including debit/credit cards, UPI, net banking, and digital wallets.

  • All transactions are processed through secure encryption.

  • We do not store sensitive card details.

  • Payment must be completed before shipment.

In case of payment errors or disputes, please contact us at alaxafyservice@gmail.com or call 7407827387.

7. Shipping and Delivery

  • Shipping Areas: We currently deliver across India.

  • Processing Time: Orders are processed within 1–3 business days of confirmation.

  • Delivery Timeline: Estimated delivery is 5–10 business days depending on your location.

  • Shipping Charges: Applicable charges (if any) will be displayed during checkout.

  • Delays: External factors such as courier delays, natural disasters, or strikes may affect delivery timelines. We will not be liable for such delays beyond our control.

8. Return, Refund, and Replacement

At Alaxafy.com, we value customer satisfaction. Our return and refund policy is as follows:

  • Eligibility: Returns are accepted within 7 days of delivery if the product is defective, damaged, or incorrect.

  • Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds: Once approved, refunds will be processed within 7–10 business days via the original payment method.

  • Replacement: In case of defective items, you may request a replacement instead of a refund (subject to stock availability).

We reserve the right to refuse returns if the product does not meet the above conditions.

9. Warranty

Certain electronic products may come with a manufacturer’s warranty. Warranty coverage, duration, and terms vary by product and manufacturer.

  • Warranty claims must be processed directly with the manufacturer or authorized service center.

  • Alaxafy.com does not provide additional warranty beyond what is provided by the manufacturer.

10. User Responsibilities

By using our website, you agree not to:

  1. Engage in fraudulent transactions.

  2. Violate any applicable laws or regulations.

  3. Attempt to gain unauthorized access to our servers or systems.

  4. Copy, distribute, or misuse our content, product descriptions, or images.

  5. Post harmful, abusive, or misleading information in reviews or feedback.

Violation of these terms may result in account suspension, legal action, or both.

11. Intellectual Property

All content on Alaxafy.com—including text, graphics, product images, logos, banners, and design—is the intellectual property of Alaxafy.com or its suppliers.

  • You may not reproduce, copy, or distribute our content without prior written permission.

  • Trademarks, brand names, and product logos belong to their respective owners.

Unauthorized use of our intellectual property may lead to legal consequences.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee uninterrupted, error-free access to our site.

  • Product performance and safety are the responsibility of the manufacturer.

Our maximum liability will not exceed the amount paid for the product purchased.

13. Third-Party Links

Our website may contain links to third-party websites for convenience. These sites are not under our control, and we are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

14. Privacy Policy

Your personal data is collected and processed as per our Privacy Policy. By using our services, you consent to the collection and use of your data in line with applicable privacy laws.

15. Termination

We reserve the right to suspend or terminate your access without prior notice if you violate these Terms & Conditions or engage in misuse of our services.

16. Indemnification

You agree to indemnify and hold harmless Alaxafy.com, its owners, employees, and affiliates from any claims, damages, or expenses resulting from your use of our website or violation of these Terms.

17. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of the courts in Paschim Medinipur, West Bengal.

18. Amendments

We may update or revise these Terms & Conditions at any time. Updated terms will be posted on this page with a revised “Effective Date.” Continued use of our website after changes means you accept the revised terms.

19. Force Majeure

We will not be held liable for failure to perform obligations due to events beyond our control, including natural disasters, strikes, lockdowns, or government restrictions.

20. Contact Us

For questions, concerns, or complaints regarding these Terms & Conditions, please contact us:

21. Entire Agreement

These Terms & Conditions, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Alaxafy.com. They supersede all prior agreements or communications, whether written or verbal.